Terms of Use


Your use of this website constitutes your agreement to abide by the Terms and Conditions of the Website Usage and Information Agreement below. Please take some time to review them. If you do not agree with the Terms and Conditions, then do not use the thecustomerconnect.com website.

Website Usage and Information Agreement

Customer Connect, a Utah corporation (“Customer Connect,” “we,” “us,” or “our”), is committed to protecting your privacy and ensuring that you have a positive experience on this Website. We strive to do everything we can to protect the privacy of our users. This policy outlines our personal information handling practices for both online and offline data. If you give us personal information, we will treat it according to this policy. By using, viewing, transmitting, caching, storing and/or otherwise utilizing this Website, the services or functions offered in or by this Website and/or the Content of this Website in any way, you have agreed to each and all of the terms and conditions set forth below, and waive any right to claim ambiguity or error in this Usage Agreement. If you do not agree to each and all of these terms and conditions please do not use this Website and leave this Website immediately. We reserve the right, at our sole and absolute discretion, to change, modify, add, or remove portions of these terms at any time without notice and, unless otherwise indicated, such changes will become effective immediately; therefore, please check these terms periodically for changes. Your continued use of this Website following the posting of changes to this Usage Agreement will mean you accept those changes. Please print and retain a copy of this Usage Agreement for your records, as it may be changed from time to time.

This Website and the materials located on or throughout this Website are provided by us for informational purposes only. The information contained in or through this Website is based upon sources believed to be accurate and reliable, and we have exercised reasonable care to assure the accuracy of the information. However, we make no representation or warranty as to such accuracy. For all of the above reasons, you should consult your own attorney or other appropriate professional for advice concerning the terms and conditions of this Usage Agreement and/or compliance with any legal requirement.

Personal use. This Website may not be used by you for any reason other than to view the Content, as defined below, or make legitimate inquiries to Customer Connect.

Unauthorized use. Unless otherwise provided herein, or unless specific applicable law requires Customer Connect to allow you to do so, you may not do any of the following without the prior written consent of Customer Connect:

– Use this Website for the transmission of any material that is unlawful, harassing, libelous, invasive of another’s privacy, abusive, threatening, harmful, vulgar, obscene, tortious, pornographic, or otherwise objectionable, or that infringes or may infringe on the intellectual property or other rights of another or for the transmission of any material that could constitute or encourage conduct that would be considered a criminal offence, give rise to civil liability, or otherwise violate any law; or for any other purpose that is unlawful or prohibited by this Usage Agreement;

– Directly or indirectly interfere or attempt to interfere with the proper working of this Website, any account, or any communication or transaction being conducted on our Website;

– Use any robot, spider, other automatic device, or manual process to monitor or copy our web pages or the Content without our prior expressed written permission;

– Use or disclose {to anyone except Customer Connect } any information you obtain about any other third party that may use or access the Website or that you obtain from Customer Connect;

– Conduct fraud, hide or attempt to hide your identity, represent yourself as someone else, or manipulate or attempt to manipulate prices, compromise or attempt to compromise the security of any account, or interfere or attempt to interfere with the proper working of this Website;

– Copy, reproduce, upload, post, display, republish, distribute or transmit any part of the Content (as defined below) in any form whatsoever;

– Reproduce the Content (as defined below) on your website using any device including, but not limited to, use of a frame or border environment around this Website, or other framing technique to enclose any portion or aspect of this Website, or scrape, mirror or replicate any portion of this Website;

– Modify, translate into another language or computer language, or create derivative works from any Content (defined below) or any part of this Website;

– Reverse engineer any part of this Website;

– Sell, offer for sale, transfer, or license any portion of this Website in any form to any third parties; or

– Upload or transmit to this Website or use any device, software or routine that contains viruses, Trojan horses, worms, time bombs, or other computer programming routines that may damage, interfere or attempt to interfere with the normal operation of our Website, or appropriate this Website, or take any action that imposes an unreasonable or disproportionately large load on our computer equipment or infrastructure, or that infringes upon the rights of a third party.

Testimonials and Client Feedback. Customer Connect sometimes receives testimonials and comments from Website users wishing to share their experiences with our services. Customer Connect may publish such content from time to time. By submitting such testimonials and comments, you grant Customer Connect permission to publish such content at its discretion.

Ownership Relating to Customer Connect’s Website. All of the material included on this Website, including but not limited to trademarks, text, graphics, logos and service marks (collectively, the “Content”), is the property of Customer Connect or other parties. U.S. and international copyright laws protect all of the Content available on this Website. Your use of this Website does not transfer to you any ownership or other rights in the service or the Content of this Website. You may download the Content displayed on this Website for your personal, noncommercial use only, provided you also retain all copyright and other proprietary notices contained on the Content. You may not modify, copy, distribute, transmit, display, publish, sell, license, or create derivative works using any of the Content for commercial or public purposes.

If you believe that the Content posted on this Website infringes on any of your intellectual property rights or the intellectual property rights of any third party, you must promptly provide the following notice in writing to Customer Connect at info@thecustomerconnect.com: (1) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed upon; (2) identification of the copyright work claimed to have been infringed upon, or, if multiple copyrighted works are covered by a single notification, a representative list of such works; (3) identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material; (4) information reasonably sufficient to permit us to contact you; (5) a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law; and (6) a statement under penalty of perjury that the information in the notification is accurate and that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed upon.

Disclaimer. Electronic transmissions, including the Internet, are public media, and any use of such media is public and not private. Information related to or arising from such use is public, or the property of those collecting information, and not personal or private information.

You agree that you use this Website at your own risk. The content, services and materials in this Website are provided “as is” and on an “as available” basis without representations or warranties of any kind, either express, implied or statutory. We do not make any representations, warranties or endorsements regarding the accuracy, reliability, usefulness or completeness of the services, content or materials in this website or any website linked to it. To the maximum extent permissible pursuant to applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, design, accuracy, capability, sufficiency, suitability, capacity, completeness, availability, compatibility or arising from course of dealing or course of performance. We do not warrant that this Website or the services, Content, materials or functions contained in this Website will be continuously available, uninterrupted or error-free, that defects will be corrected, or that this Website, services, Content, materials or the servers that make this Website or such services, Content and materials available are free of viruses or other harmful components or are accurate or complete. We do not warrant or make any representations regarding the use or the results of the use of the services, Content, materials, functions or products available through this Website in terms of their correctness, accuracy, reliability, or otherwise. You assume the entire cost of all necessary servicing, repair, or correction to any of your computers or other equipment. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you. In the event we are held liable for any damages related to such matters, your sole and exclusive remedy will be limited to a credit in the amount of any rental fee paid by you, less any applicable penalty. You hereby waive any and all rights to bring any claim or action related to such matters in any forum beyond one (1) year after the first occurrence of the kind of act, event, condition or omission upon which the claim or action is based. Although we intend that all descriptions contained in this Website be current and accurate, we make no warranty or representation that descriptions in this Website are accurate, complete, current, or reliable in any or all respects.

Electronic Communications Privacy Act Notice {18 U.S.C. 2701-2711}: We make no guarantee of confidentiality or privacy of any communications or information transmitted on this Website or any website linked to this Website. We will not be liable for the privacy of the information, e- mail addresses, registration and identification information, disk space, communications, confidential or trade secret information, or any other content transmitted over networks accessed by the Website, or otherwise connected with your use of the Website.

No oral advice or written correspondence or information provided by us or any affiliate will create a warrant of any kind and users should not rely on any such information or advice. We reserve the right, in our sole and absolute discretion and without notice, to correct any errors or omissions in any portion of the website, or to deny access to the Website to anyone at any time. Neither we nor our affiliates shall have any liability arising from your reliance upon the information provided on the Website.

Questions or Comments. Should you have any additional privacy-related questions or comments related to this privacy policy, please contact Customer Connect at info@thecustomerconnect.com or 313 E. 1200 S. #201 Orem, UT 84058

Recommended Providers. Any products and/or service provider listed on this Website, or any list of products and/or service providers that we have or may provide to you (each a “Recommended Professional”, and collectively referred to herein as “Recommended Professionals”) is done so as a courtesy referral to you only and in no way represents a partnership, joint venture, principal/agency relationship, or any other similar type of business relationship between Customer Connect and any of the Recommended Professionals. As such, Customer Connect makes no representation or warranty of any kind whatsoever to you, or to any other person, relating in any way to the quality or adequacy of the Recommended Professionals’ products and/ or services. To the fullest extent permitted by law, Customer Connect expressly disclaims all warranties of any kind and nature, whether express or implied, relating to the products or services provided by the Recommended Professionals or your use thereof. In addition, Customer Connect makes no warranty that the Recommended Professionals will meet your expectations. In the event that you elect to enter into an agreement with a Recommended Professional, you hereby agree and acknowledge that such agreement has been entered into of your own volition, and that entering into such agreement was not a condition precedent to you entering into this agreement. Finally, any questions and/or comments regarding, among other things, products or services provided by the Recommended Professionals should be directed to such Recommended Professional and not to Customer Connect.

Release. You, for yourself, and on behalf of all Permitted Invitees, hereby release, remise and forever discharge Customer Connect and each of its respective agents, directors, officers, employees, information providers, service providers, suppliers, licensors and licensees, and all other related associated, or connected persons from any and all manner of rights, claims, complaints, demands, causes of action, proceedings, liabilities, obligations, legal fees, costs, and disbursements of any nature and kind whatsoever and howsoever arising, whether known or unknown, which now or hereafter exist, which arise from, or relate to, or are connected with your use of the Property. If you or any of your Permitted Invitees are a California resident, you waive California Civil Code 1542, which says: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor.” If you or any of your Permitted Invitees are a resident of a state with any similar limitation on releases and waivers of third parties, you hereby waive any statute or common law principle of similar effect in that state to the maximum extent allowed by law. You hereby agree that you and/or your Permitted Invitees will not pursue any legal action against Customer Connect or otherwise make a claim (or have any of your representatives or the representatives of any Permitted Invitees pursue any legal action or make a claim) against Customer Connect for any loss, accident, expense, damage, claim, warranty, injury or similar loss caused or incurred as a result of your use of the Property or arising out of any condition on the Property.

Indemnification. You agree to indemnify and hold Customer Connect, its partners, subsidiaries, affiliates, officers and employees, and service providers harmless from any claim or demand made by any third party due to or arising out of you or your Permitted Invitees’ use of the Customer Connect recommended service providers, or any violation of any agreement by you or your Permitted Invitees, or any inaccuracy of any information you provide to Customer Connect, and any expenses incurred in connection therewith, including without limitation reasonable attorneys’ fees.

Disclaimer of Warranties. Customer Connect makes no representation or warranty of any kind whatsoever to you or any other person relating in any way to the venue or your use thereof. To the fullest extent permitted by law, Customer Connect expressly disclaims all warranties of any kind and nature, whether express or implied, relating to the event venue, service providers or your use thereof. Customer Connect makes no warranty that the venue or service providers will meet your expectations or that the information presented on this Website about the Property is error-free or 100% accurate.

Limitation of Liability. You and your Permitted Invitees expressly acknowledge and agree that your use of the event venue is at your own risk, and that you assume all risk with respect thereto. Without limiting the generality of the foregoing, you agree that Customer Connect will not be responsible for loss of money, jewelry, or valuables of any kind on the Property. Additionally, Customer Connect and its affiliates shall not be responsible or liable for any claim, damage or liability of any kind, including without limitation personal injury (including death) and property damage, arising either directly or indirectly from the use of your own equipment on or about the event venue. In no event shall Customer Connect and/or its affiliates be liable for any indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, your reservation, the use of this Website or the use of the Property or the rented facility, whether based on contract, tort, strict liability, or otherwise, including without limitation lost profits, loss of business or data, or damages resulting from inconvenience or delay, even if Customer Connect or any third party has been advised of the possibility of such damages or losses.

Attorneys’ Fees. If you or Customer Connect is required to retain legal counsel in order to enforce this Booking Agreement, (or any other agreement between you and Customer Connect), with or without the commencement of a formal legal action, the prevailing party shall be entitled to recover attorneys’ fees and costs from the breaching party.

Applicable Law/Venue. This agreement shall be governed by and construed in accordance with the laws of the State of Utah, without regard to the principles of conflicts of laws. By executing this agreement, you and your Permitted Invitees agree to submit to the exclusive jurisdiction of and agree to the venue of the courts of the State of Utah, whether state courts or federal courts located in the State of Utah. You and your Permitted Invitees hereto agree not to bring an action arising under this agreement in any court of law located outside the State of Utah.

Force Majeure. If the performance of any part of this agreement by either party is prevented, hindered, delayed or otherwise made impracticable by reason of any flood, riot, fire, judicial or governmental action, labor disputes, act of God or any other causes beyond the control of either party, that party shall be excused from such to the extent that such performance is prevented, hindered or delayed by such causes.

Assignment. You may not assign or otherwise transfer any of your rights or duties hereunder unless Customer Connect agrees in writing after receiving prior written notice.

Remedies. All remedies of Customer Connect provided for herein are cumulative and shall be in addition to any and all other rights and remedies provided herein or by law. The exercise of any rights of Customer Connect hereunder shall not in any way constitute a cure or waiver of a breach of any agreement or invalidate any act done pursuant to any notice of breach, or prejudice Customer Connect in the exercise of any of its rights hereunder or pursuant to law.